Welwyn Garden City train station is connected to our First Floor entrance, via a link bridge, with not only direct access the centre but the rest of the town centre. The train services are currently provided by Thameslink and Great Northern.
We also have the train station’s ticket office on the First Floor. There are 4 ticket machines; 3 standard touch screen machines and one “card only” machine. There are also help-points located within the station.
To purchase tickets ahead of your visit/ journey please visit Trainline
If you are travelling by bus, the Bus Station is right outside the Shopping Centre.
What is the accessibility like for visitors with limited mobility?
The Howard Centre is fully wheelchair accessible with step free access into the Centre, from Howardsgate and Osborn Way. We also have lifts providing access to and from the First Floor and The Howard Centre Car Park, from all levels.
Access is also available from Welwyn Garden City Train Station to the First Floor of The Howard Centre.
Where are the toilets?
Customer toilets (male/female and disabled) are located on the first floor, opposite the main lifts at the South Mall end of the centre. There is a parent and baby room located on the first floor near the customer toilets.
How can I pay for workshops and my purchases?
Workshops can be booked via the links on this website.
Purchases can be made with cash or card at the central cash desk.
There is a Barclays Bank located in the centre with several internal and two external cash machines.
Are food, drinks and refreshments available at the event?
There are a number of cafes in the Howard Centre, including Wenzels next door to the shop and Muffin Break upstairs in the North Mall. You are welcome to bring your drink and sit and relax with your knitting and crochet.
How do I get in touch with you?
You can use our contact form below or we are also on Facebook and have a chat function embedded on our website. You can message us on Instagram too. We will try to respond to all queries within 24 hours.
Who are the organisers of the event?
The Wool-in Garden City Wool Festival is organised by Helen Ingram of Woolly Chic & Naomi Donovan of Wool And All